The whole experience was bad. When I received the coat it wasn't anything like the picture and it was way too small. It looked like a junior jacket. The color was supposed to be mint green and it was pa green. When I asked about a refund because it wasn't what was shown, you said you could give me 18 out of my 51 dollars back because it would cost to much to send it back. So now I'm out the money, I had to look for another winter coat and I'm stuck with a coat that I don't like and don't fit.